Filters Fast Reviews

77,758  Excellent
TrustScore 4.5 out of 5

4.3

In the Air Filter Supplier category

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Reviews4.3

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Rated 2 out of 5 stars

Please Explain!

Here’s the order I placed:
Your Subscription Info
Item: Genuine AprilAire 210 20x25x4 MERV 11 Clean Air Filter
Qty: 2
Price: $65.99 each*
Deliver every: 12 Months
Next Order Date: 2025-12-21

To my consternation I have received 4 filters in less than 3 weeks!
I left a message with Filters Fast asking for an explanation. I have not received a response.

Date of experience: December 24, 2024



Rated 5 out of 5 stars

Filters Fast comes through

I ordered a new humidifier control panel. Had to wait a bit longer for shipping due to the holidays. However, when I called I got a customer service rep immediately. They were able to give me a timeline to delivery.

The part was finally delivered, and was exactly what I ordered. Installation was quick. Thanks for your help Filters Fast!

Date of experience: December 28, 2024



Rated 5 out of 5 stars

Looking for a Reliable Filter Company? Look NO FURTHER!

Love this company , we have moved and I forgot to cancel my subscription. There was absolutely NO hassle to return them. Which doesn't happen often when buying online. I would recommend this company to anyone who's looking for filters.

Date of experience: December 24, 2024



Rated 5 out of 5 stars

Filters Fast lives up to their name

Filters Fast lives up to their name. Their website was easy to use, the price of the filter very affordable and the delivery to my door very quick that is nice because the filter was urgently needed in order for my refrigerator to operate properly. Thank you.

Date of experience: December 23, 2024



Rated 5 out of 5 stars

I wasn't exactly sure regarding the…

I wasn't exactly sure regarding the size filter I needed. I contacted customer service and a very nice gentleman helped me by sharing that I had a custom size and that's why I couldn't find it on line. He helped me place the order and explained if it didn't fit, no problem with a return. I waited until today when maintenance man arrived and all is go with the filter and it fit. Thank your customer service representative for the help. ML

Date of experience: December 19, 2024



Rated 3 out of 5 stars

Just okay

While the price was slightly lower than other sites, I was disappointed by an issue with a coupon.

I received a "Site Wide" coupon from your site, but it didn't apply to my filter purchase. I believe someone should clarify the meaning of "Site Wide" before using it in promotions.

Despite this, I completed the purchase because the price was still slightly better than Amazon's.

Date of experience: December 27, 2024



Rated 4 out of 5 stars

Easy to place my order for refrigerator…

Easy to place my order for refrigerator filters, but took a good while to get here. Did the time of the season affect the slower time??? Who knows. I do feel that the filters don't really need to be changed so frequently as we already have a whole house filtration system. And I'm not sure that we need an air filter every 6 months. The cost of each filter is rather exorbitant, so I'll have to think about the future orders.

Date of experience: December 28, 2024



Rated 5 out of 5 stars

My online order was easy

My online order was easy, by just knowing the filter number required for our refrigerator and then placing the order. Paying with our credit card was easy and the filters shipped the next day. Thanks..

Date of experience: December 28, 2024



Rated 5 out of 5 stars

Fast and reliable

Filters Fast is the only place that I can find the filter I need for my old Amway under counter filter. I set up auto delivery so I don’t need to go through the entire ordering process for every new filter.

Date of experience: December 27, 2024



Rated 5 out of 5 stars

Order was received on time

Order was received on time. Using automatic renewal makes it easy to know when it's time for a filter change I have one available and a replacement is on it's way for my next update

Date of experience: December 28, 2024



Rated 1 out of 5 stars

FILTERS FAST?!?

FILTERS FAST?!?! NOT EVEN CLOSE! I HAD ORDERS PLACED AT OTHER OUTLETS WELL AFTER THIS ORDER! THEY ARRIVED WELL BEFORE YOUR FAST FILTERS.

My order was placed and money was taken from our account 11/24/24.

The emails kept saying order placed 12/24/24.

They finally arrived a few days after an email said they had arrived.

Date of experience: December 27, 2024



Rated 3 out of 5 stars

I received a package of two filters…

I received a package of two filters without placing an order. I don't know how this happened but I hope it doesn't happen again. I will use the filters but since I now have three on hand it will be a while until I need to order more.

Date of experience: December 27, 2024



Rated 5 out of 5 stars

Good filters!

Came quickly, shipping was great, products came as described, no damage, filters were good quality and it was a good price. Honored discounts. Would definitely recommend and will order again!

Date of experience: December 24, 2024



Rated 5 out of 5 stars

Filters Fast means filters fast.

The website was easy to navigate and find what I needed, and when I ordered, the product arrived much sooner than I anticipated, at a time when I really needed a filter fast. The company name fits.

Date of experience: December 27, 2024



Rated 5 out of 5 stars

Great product, wonderful customer service.

Filters Fast always ships out on time with the subscription leaving one less thing to worry about. Product works great. I recommend automatic shipment and you receive a discount this way also.

Date of experience: December 20, 2024



Rated 4 out of 5 stars

I am on your subscription plan for a…

I am on your subscription plan for a refrigerator water filter. The last one you sent me would not allow water to go thru. It total surprised me when I call and there wasn't any hassle to get a replacement filter sent. It's nice to deal with a company that actually care about their customers instead of all profit.

Date of experience: December 24, 2024



Rated 5 out of 5 stars

I ordered the wrong sized filter and…

I ordered the wrong sized filter and realized it within minutes. I called Filters Fast, it and was too late to stop the initial order. They allowed me to donate the incorrect order, refunded that purchase, corrected my original order and applied a coupon and saved me 5 bucks overall. Nice people......

Date of experience: December 23, 2024



Rated 5 out of 5 stars

Best place for filters.

The price is very competitive, the quality of our MERV-11 is excellent. The size is a perfect fit, better than what my measurement showed for the odd size we needed. They stocked the odd size, no need for an expensive special size at other places. I'm a very happy buyer.

Date of experience: December 24, 2024



Rated 5 out of 5 stars

I had to exchange filter

I had to exchange filter, as I ordered the wrong size. The process was easy and efficient. I had my new filters within a couple of days. I signed up for semi-annual automatic replacements. I have used this company on several properties over the years. Top notch

Date of experience: December 19, 2024



Rated 5 out of 5 stars

FF always delivers

FF always delivers a good product at a good price. Plus they throw in occasional discounts and free shipping. I usually wait for those to make my purchase. Thx FF!

Date of experience: December 27, 2024