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Filters Fast Reviews 85,048

TrustScore 4 out of 5

4.2

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Review summary

Reviewers had a great experience with this company. Customers appreciate the fast delivery service and the high quality of the products. Consumers also highlight the good service provided by the business. People find that the prices are competitive. However, some reviewers report issues with their orders, but opinions are mixed. Some customers received damaged products due to poor packaging, while others experienced delays in order processing and shipping. A few consumers also mentioned problems with customer service, such as difficulties in applying discounts or canceling subscriptions.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

We subscribed our air filters from Filters Fast. Every six months before it's time to change filters, Filters Fast would emailed to remind the upcoming filters shipments, so we don't need to remember... See more

Rated 3 out of 5 stars
Verified

Although after a month you did send me half of my air filter order, which I appreciated. My refrigerator water filters were shipped immediately, which was Great. Now on the 5th of July, your sendi... See more

Rated 5 out of 5 stars
Verified

Pleased customer. Order was accurate and arrived on time. I was so happy when I discovered I could order my air filters with custom dimensions. I couldn't find at other online sites or in stores.... See more

Rated 4 out of 5 stars
Verified

Cartridges arrive not broken, though shipped order of 4 filters arrive loosed in plastic bag. Bag had not been opened, yet 2 of the filter boxes had an end ripped off. obviously a returned product but... See more


Company details

  1. #8 of 8 best companies in Air Filter Supplier
  2. #9 of 12 best companies in Water Filter Supplier

About Filters Fast

Written by the company

Filters Fast was founded in 2004 and has grown to be the top filtration provider online in the United States. Though we have expanded to sell filters worldwide, Filters Fast remains a family-owned business.

Our Mission

Our mission is to provide our customers with the best filtration shopping experience - a comprehensive catalog that is easy to navigate, the tools and education to make the right choice and the best customer experience and support to help along the way.

Our Brand

We are proud to offer our own brand of Filters Fast® compatible filters at a fraction of the cost of name brands. Filters Fast® brand filters are rigorously tested to ensure that they meet quality standards.

Giving Back

Giving back to our local and global community is integral to our company's culture. Learn more about our partnerships below.

365-Day Satisfaction Guarantee

Filters Fast is happy to accept returns on items within 365 days of the original ship date. All returned products are inspected and must be in new, unused condition and contain all original parts, shrink wrap, protective seals, and components. If used, they must have been sold with the Satisfaction Guarantee Badge.

Subscription Service

Our subscription service (the "Home Filter Club") is a convenient and cost-effective program that helps ensure you never run out of filters.

Benefits

  • Up to 10% OFF every subscription order
  • 10% OFF Filters Fast® Brand products
  • 5% OFF all other brands
  • FREE shipping on every subscription order
  • Customizable delivery schedule
  • Cancel any time

Filters Fast

Written by the company

Exceptional customer service is our priority.
Our Customer Care Team is available: Monday-Thursday 9 AM-12:30 PM, 1:30-6 PM EST Friday: 9 AM-1:30 PM EST

Contact info

4.2

Great

TrustScore 4 out of 5

85K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Easy peasy site to navigate

Easy peasy site to navigate, quick to order and even quicker delivery. See you in 6 months, with the automatic delivery.

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Verified

reliable company

We subscribed our air filters from Filters Fast. Every six months before it's time to change filters, Filters Fast would emailed to remind the upcoming filters shipments, so we don't need to remember when we need to change the air filters. The prices Filters Fast offered are also better than many other air filters companies. It's cost effective, easy and convenient.

Date of experience: July 03, 2025

Rated 3 out of 5 stars
Verified

Delivery left outside

The delivery was dropped off outside our business and left at the corner before our business was even open. The goods could’ve been damaged or stolen as we were not able to sign off or accept delivery.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Verified

Filters Fast is a reliable company you…

Pleased customer. Order was accurate and arrived on time. I was so happy when I discovered I could order my air filters with custom dimensions. I couldn't find at other online sites or in stores.

Thank you Filters Fast they fit perfectly

Date of experience: June 30, 2025

Rated 1 out of 5 stars
Verified

Took over 2 weeks to deliver

Took over 2 weeks to deliver. You never dusclosed that the filter housing was not in stock and you had to order. If I had of known that I would have ordered from somone else.

Date of experience: July 04, 2025

Rated 3 out of 5 stars
Verified

ordered filters got no tracking #

ordered filters got no tracking # . I hade to CALL to check my order. was told my filters were out of stock. NOT GOOD FOR BUSINESS. You took my money and just forgot me.........................

Date of experience: July 02, 2025

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