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Filters Fast Reviews 84,889

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TrustScore 4 out of 5

4.2

Air Filter Supplier
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Review summary

Reviewers had a great experience with this company. Customers appreciate the company's commitment to fulfilling orders and ensuring timely deliveries. Consumers consistently highlight the reasonable prices and the high quality of the products available. Furthermore, people value the excellent service provided, making their overall experience very positive. However, there are some mixed opinions regarding the order process, with varying experiences reported. Some reviewers have raised concerns about packaging issues, which occasionally lead to damaged goods during transit. While the company generally receives praise for its customer service, a few consumers have mentioned difficulties in canceling subscriptions.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

The air filters for our HVAC system came overnight, along with the water filters for our one-year old refrigerator. What more can you ask for? They arrived in great condition in less than 24 hours!... See more

Rated 5 out of 5 stars
Verified

I received my order of filters and all were damaged. I called and emailed Filters Fast and today I received a replacement shipment. No hassle. Everyone was very professional and it was greatly... See more

Rated 5 out of 5 stars
Verified

This was the first time I have purchased from this company. Ordering was simple, fast and their follow up was terrific!! At the time of purchase the estimated shipping time was stated to take @4... See more

Rated 5 out of 5 stars
Verified

Been with you for year’s on a subscription plan. You never fail to deliver. I appreciate that work ethic. Not much of that today. Can alway’s depend on your deliverie’s every six month’s. A very happ... See more

Company details

  1. #8 of 8 best companies in Air Filter Supplier
  2. #9 of 12 best companies in Water Filter Supplier

About Filters Fast

Written by the company

Filters Fast was founded in 2004 and has grown to be the top filtration provider online in the United States. Though we have expanded to sell filters worldwide, Filters Fast remains a family-owned business.

Our Mission

Our mission is to provide our customers with the best filtration shopping experience - a comprehensive catalog that is easy to navigate, the tools and education to make the right choice and the best customer experience and support to help along the way.

Our Brand

We are proud to offer our own brand of Filters Fast® compatible filters at a fraction of the cost of name brands. Filters Fast® brand filters are rigorously tested to ensure that they meet quality standards.

Giving Back

Giving back to our local and global community is integral to our company's culture. Learn more about our partnerships below.

365-Day Satisfaction Guarantee

Filters Fast is happy to accept returns on items within 365 days of the original ship date. All returned products are inspected and must be in new, unused condition and contain all original parts, shrink wrap, protective seals, and components. If used, they must have been sold with the Satisfaction Guarantee Badge.

Subscription Service

Our subscription service (the "Home Filter Club") is a convenient and cost-effective program that helps ensure you never run out of filters.

Benefits

  • Up to 10% OFF every subscription order
  • 10% OFF Filters Fast® Brand products
  • 5% OFF all other brands
  • FREE shipping on every subscription order
  • Customizable delivery schedule
  • Cancel any time

Filters Fast

Written by the company

Exceptional customer service is our priority.
Our Customer Care Team is available: Monday-Thursday 9 AM-12:30 PM, 1:30-6 PM EST Friday: 9 AM-1:30 PM EST

Contact info

4.2

Great

TrustScore 4 out of 5

85K reviews

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Replied to 99% of negative reviews

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How this company uses Trustpilot
Rated 3 out of 5 stars
Verified

I’m waiting to see what I’m actually…

I’m waiting to see what I’m actually charged for the filter I ordered. Looked like I ordered at one price then received an email confirming my order at a different price🤷‍♂️ We’ll find out soon! I can always cancel and return it…

Date of experience: June 28, 2025

Rated 5 out of 5 stars
Verified

Most Reliable Source for Filters

Filters Fast always has the size filter needed for whatever we need to replace dirty filters.
Fast, effecient, and responsive is Filters Fast.

Date of experience: June 27, 2025

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